Introduction
Welcome to Flower by Guru. These Terms & Conditions govern your access to and use of our website, floral services, booking facilities, inquiry forms, subscription features, communication channels, and customer support resources. By browsing this website, submitting a booking request, contacting our team, subscribing to updates, requesting information, or interacting with any feature available on this platform, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. Our website is designed to provide information regarding custom bouquet creation, stage flower arrangements, fresh flower bouquets, floral gift curation, artificial floral styling, floral concierge services, and related offerings. We reserve the right to modify, update, revise, or replace any part of these terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised Terms & Conditions. Furthermore, these Terms & Conditions apply to all visitors and users regardless of the device, browser, operating system, or platform used to access our website. These terms are intended to establish a transparent and secure environment that promotes positive interactions between Flower by Guru and its visitors. By continuing to use our website, you acknowledge your responsibility to review these terms periodically and remain informed about any modifications that may affect your rights, responsibilities, or use of our services.
Website Access & Acceptable Usage
The Flower by Guru website is intended solely for lawful, personal, and non-commercial use. Visitors may browse service information, learn about floral arrangements, submit inquiries, request bookings, subscribe to updates, and communicate with our team through approved channels. Users agree not to misuse the website through unauthorized access attempts, automated data collection, malicious software distribution, system interference, fraudulent activities, or any action that may negatively impact website functionality or user experience. Any attempt to reproduce, duplicate, modify, redistribute, publish, or commercially exploit website content without prior written consent is strictly prohibited. We reserve the right to restrict access, suspend services, or take necessary action when misuse is identified. Users are expected to interact with all website features responsibly and respectfully. Any behavior that disrupts website operations, affects other visitors, compromises security measures, or interferes with normal functionality may result in restricted access. The website is maintained to provide a smooth and informative experience, and users agree not to engage in activities that compromise the integrity, or performance of the platform.
Floral Services & Arrangements
Flower by Guru provides a variety of floral services including custom bouquet creation, stage flower arrangements, floral gift curation, fresh flower bouquets, artificial floral styling, floral concierge services, and other decorative floral solutions. All floral recommendations, design concepts, arrangement suggestions, and service consultations are intended to assist customers in selecting floral options that suit their preferences, occasions, and requirements. Because floral design involves creativity, seasonal availability, and artistic interpretation, final arrangements may differ slightly from conceptual discussions, reference images, inspiration photographs, or initial expectations. Availability of flowers, decorative materials, accessories, and seasonal blooms may influence the final appearance of arrangements. Our services are designed to provide customers with unique and memorable floral experiences tailored to individual needs. Throughout the consultation and design process, we may provide suggestions based on flower availability, color combinations, arrangement styles, event requirements, and design suitability. Customers are encouraged to communicate their expectations, preferences, and inspirations clearly to help us create arrangements that align with their vision. Every service is approached with attention to detail, creativity, and a commitment to delivering floral arrangements that enhance celebrations, gifting experiences, and special occasions.
Booking Request Policy
Customers may submit booking requests through our online booking forms for floral arrangements, bouquet orders, event decorations, floral consultations, and related services. Submission of a booking request does not automatically guarantee confirmation or service availability. All requests are reviewed by our team based on scheduling availability, operational capacity, preparation requirements, flower availability, and other relevant considerations. Customers are responsible for providing accurate contact details, event information, preferred dates, and service requirements during the booking process. Incorrect or incomplete information may affect scheduling, preparation, or communication regarding the request. Once a booking request has been reviewed, our team may contact customers to discuss additional details, confirm requirements, or provide service recommendations. Customers are encouraged to communicate any updates, modifications, or special requirements as early as possible.
Contact Form Usage Policy
The contact forms available on the Flower by Guru website are provided to facilitate meaningful communication between visitors and our team. These forms may be used for service inquiries, booking-related questions, floral consultations, customer support requests, partnership opportunities, feedback submissions, and other legitimate communication purposes. Users are expected to provide accurate, truthful, and relevant information when completing any contact form. Submission of misleading details, incomplete information, spam messages, promotional advertisements, offensive content, or repeated unnecessary inquiries is strictly discouraged and may result in restricted access to communication channels. While we make reasonable efforts to respond to inquiries in a timely manner, response times may vary depending on inquiry volume, business hours, seasonal demand, and operational requirements. Submission of a contact form does not guarantee an immediate response, service availability, or booking confirmation. Flower by Guru reserves the right to prioritize inquiries based on relevance, urgency, and service requirements. Our communication channels are intended to support productive interactions and provide visitors with helpful information regarding our floral services, arrangements, and customer support resources.
Email Subscription Terms
Visitors may voluntarily subscribe to receive updates, newsletters, floral inspiration, service announcements, promotional offers, seasonal arrangement highlights, event-related information, and other communications from Flower by Guru. Subscription services are optional and intended to keep customers informed about developments, services, and opportunities that may be relevant to their interests. By subscribing, users consent to receiving communications through the email address provided during the subscription process. The frequency of communications may vary depending on business activities, seasonal campaigns, new service launches, promotional initiatives, and customer engagement programs. Flower by Guru strives to ensure that subscription content remains informative, relevant, and beneficial to subscribers. We seek to provide valuable floral inspiration, service information, arrangement ideas, gifting suggestions, and updates regarding our offerings without excessive communication frequency. Subscribers acknowledge that communication schedules may change over time as we introduce new content, services, or customer engagement initiatives. Subscription participation remains voluntary, and users may manage their communication preferences according to the options available through our website or communications.
Unsubscription & Communication Preferences
Subscribers may request removal from promotional communications at any time by using available unsubscribe options, submitting an unsubscribe request through designated forms, or contacting our support team directly. Once an unsubscribe request has been processed, promotional emails, newsletters, marketing communications, floral inspiration campaigns, and service announcements associated with the subscription program will no longer be delivered to the affected email address. Processing times may vary depending on system requirements, communication schedules, and operational considerations. Customers who choose to unsubscribe may continue to access our website, browse floral services, submit inquiries, request bookings, and communicate with our team whenever necessary. Certain essential communications relating to active bookings, ongoing service requests, customer support matters, legal obligations, or operational requirements may still be delivered when appropriate. Flower by Guru respects the communication preferences of all subscribers and aims to ensure that communication remains relevant, respectful, and aligned with individual customer choices. Feedback voluntarily provided during the unsubscribe process may be reviewed internally to improve future communication quality and customer experiences.
User Information & Privacy Practices
Flower by Guru may collect limited personal information including names, email addresses, phone numbers, event details, booking information, service preferences, inquiry content, subscription data, and other information voluntarily provided through our website forms. This information is collected solely for legitimate business purposes including responding to inquiries, processing bookings, providing customer support, managing subscriptions, delivering requested communications, and improving customer experiences. We take reasonable measures to protect submitted information and maintain appropriate safeguards designed to support data security and responsible information handling practices. Information provided through booking forms, contact forms, subscription forms, unsubscribe requests, and customer communications is handled with care and used only for purposes directly related to the services requested. Flower by Guru does not intentionally sell personal information to unauthorized third parties. In some circumstances, trusted service providers may assist with website hosting, communication delivery, analytics, customer support tools, or operational functions under appropriate confidentiality obligations. Users are encouraged to provide only information that is necessary for the specific request, service, or communication being submitted through our platform.
Intellectual Property Rights
All content displayed on the Flower by Guru website, including text, photographs, floral arrangement designs, graphics, logos, service descriptions, visual layouts, branding elements, icons, decorative materials, downloadable resources, website structure, and original creative content, remains the exclusive property of Flower by Guru unless otherwise stated. Unauthorized reproduction, modification, redistribution, publication, commercial use, imitation, or exploitation of any website content without prior written permission is strictly prohibited. Intellectual property protections apply to all original materials and creative assets made available through the website. These protections extend to both existing and future content published on the platform, including newly introduced floral collections, bouquet concepts, service descriptions, promotional campaigns, educational materials, visual assets, and digital resources. Our intellectual property represents substantial creative effort, planning, design expertise, and brand development. Respecting these rights helps preserve the originality, reputation, and integrity of Flower by Guru while supporting continued innovation and creative floral development. Users agree not to use website content in any manner that infringes upon these intellectual property rights or compromises the value of our creative work.
Contact Information
If you have any questions, concerns, or clarifications regarding these Terms & Conditions, or if you require assistance related to our floral services, booking process, custom bouquet creation, stage flower arrangements, subscription or unsubscription requests, or any other website-related matter, you may contact Flower by Guru through our official communication channels. Our team is committed to providing clear guidance, timely responses, and helpful support to ensure a smooth and reliable customer experience across all interactions. We encourage users to reach out whenever they need additional information about service availability, order requirements, design customization options, event planning assistance, or general inquiries regarding our offerings. Every message received through our contact channels is reviewed carefully, and we aim to respond as efficiently as possible based on inquiry volume and operational schedules. Our goal is to maintain transparent communication and ensure that customers receive accurate and useful information regarding our floral services and website usage. You can reach Flower by Guru via Email: team@flowerbyguru.com for general inquiries, booking assistance, and service-related questions. For direct communication, you may also contact us via Phone: +917810016664. Our support team is available during business hours to assist you with floral consultations, order updates, and any additional support you may require.